srp77 Privacy Policy:
Your Information Is Fully Protected

srp77 collects certain personal information from users in order to provide its services. This information is collected on the basis of full transparency and consent. The following types of information may be collected:

• Name, date of birth, and national identity details (for age verification)
• Email address and contact information
• Payment information — such as bKash, Nagad, Rocket, or Upay numbers
• IP address, device type, and browser information
• Platform activity, betting, and transaction history
• Customer support communication records

The main purposes for collecting this information are account management, transaction processing, ensuring security, and improving your experience.

srp77 uses the information collected only for the following legitimate purposes:

• Creating, verifying, and managing accounts
• Processing financial transactions including deposits and withdrawals
• Preventing fraud, money laundering, and unauthorized activity
• Ensuring user protection under responsible gaming policies
• Providing customer support and resolving complaints
• Complying with applicable laws and regulations
• Improving the security and performance of the platform

We do not send marketing communications without your consent, and we do not sell your information to third-party advertisers.

The srp77 website uses cookies and similar tracking technologies. These are divided into two main categories:

Essential Cookies

These cookies are necessary for the basic functioning of the site — such as keeping login sessions active, managing security tokens, and saving language preferences.

Analytical Cookies

We collect anonymous statistics to improve the user experience on the site. This may include the number of page visits, time spent on the site, and browsing patterns. This information does not identify any individual.

You can disable cookies by changing your browser settings, though this may limit some functionality of the site.

To ensure the security of your information, srp77 has implemented the following technical and organizational measures:

• All data transmission secured through SSL encryption technology
• Strong password hashing for account access
• Regular security audits and vulnerability testing
• Restricted staff access — only authorized personnel can access sensitive information
• Payment information stored in a separate encrypted environment

No online method is completely impenetrable, but we are committed to maintaining the highest industry standards to keep your information secure. In the event of a data breach, we will promptly notify affected users.

srp77 does not sell or rent your information to third parties. However, information may be shared in the following limited circumstances:

• Payment Processors: Information necessary to process transactions via bKash, Nagad, Rocket, and Upay
• Technology Partners: Service providers necessary for platform operations, who are bound by strict confidentiality agreements
• Legal Obligations: In response to a valid court order or request from a government authority
• Fraud Prevention: In connection with investigations into money laundering and fraudulent activity

Outside of the above cases, none of your information will be shared with third parties without your explicit consent.

srp77 retains your personal information only for as long as necessary to fulfill the purpose for which it was collected, or as required by applicable law. Specifically:

• Information for active accounts is retained for the entire duration the account remains active
• Financial transaction records are kept for a defined period as required by law
• Some records may need to be retained after account closure in compliance with anti-money laundering regulations
• After the retention period, information is securely deleted or anonymized

You have the following rights regarding your personal information:

• Right of Access: The right to request a copy of the information we hold about you
• Right to Rectification: The right to request correction of inaccurate or incomplete information
• Right to Erasure: The right to request deletion of your information in certain circumstances
• Right to Restrict Processing: The right to request restriction of data processing in certain circumstances
• Right to Object: The right to object to certain types of processing
• Right to Withdraw Consent: The right to withdraw consent at any time (this will not affect prior processing)

To exercise these rights, please contact us at [email protected]. We will aim to respond to your request within 30 business days.

srp77 is strictly an adult platform. Only users aged 21 or above may use this platform. We do not intentionally collect information from anyone under the age of 21. If we become aware that information from a minor has been collected, we will immediately delete it and close the associated account. If a parent or guardian believes their child's information is on this platform, please contact us immediately.

Our platform may include software from game providers (such as PG Soft, Pragmatic Play, JILI, Spribe). These third-party services have their own privacy policies, for which srp77 is not responsible. We recommend reading their respective privacy policies before using these services. However, any information shared with these services from srp77 will be done in accordance with the policies described in this document.

srp77 reserves the right to update this privacy policy from time to time. Before changes take effect, we will:

• Post a prominent notice on the website
• Notify registered users via email
• Update the "Last Updated" date at the top of the page

Continued use of the platform after a policy update will be considered as your agreement to the new policy. For significant changes, we will obtain your explicit consent.

As part of its responsible gaming policy, srp77 monitors user gaming behavior. The purpose is to identify problematic gaming patterns and, where necessary, provide support or restrictions to the user. This information is never shared with third parties for commercial purposes. For more details on responsible gaming, please visit our Responsible Gaming page.

If you have any questions, concerns, or complaints about this privacy policy, you can contact us. Our data protection team will review your request with the utmost importance and aim to respond as quickly as possible.

• Email: [email protected]
• Live Chat: 24/7 support in Bengali

We take every complaint seriously and are committed to resolving it in a fair and transparent manner.